I just watched a great TED talk from Simon Sinek. It made me think about my recent Art of Hosting experiences and also some improvisation principles.
Then some thoughts:
It’s important to earn people’s trust when leading or managing a company or hosting an event. Also, there should be trust between improvisation actors while making a scene. Like Simon said, when you have trust (and right surroundings) you can feel safe and face the danger. Simon pointed out that trust and co-operation are feelings, but he didn’t elaborate that so much. I think the feelings again, come from different things, such as people’s behaviour against each other, actions, personal chemistry, proficiency, environment, methods etc. The essential thing is that you have to establish the feelings, the trust (somehow). In hosting sessions it must be very fast process, in a company it can be slower. However, in both cases the beginning, the very first steps in people’s interaction means a lot. In one minute, you can’t completely get the trust, but you can ruin its establishment. In fact, the latter one can happen a way faster.
One very interesting view, that we discussed during the Art of Hosting session, related to feelings, is GreenBlueRed framework. In Art of Hosting it was presented by Estéve Pannetier. You can check his TEDx talk below.
In both talks (Simon’s and Estéve’s) the trust, empathy and communication practices between people are at the centre. It’s fascinating how small changes from our thinking and communication manners can do an incredible change to the feelings Simon were talking about. And in that way, those little changes can make a huge difference to outcomes, as well.
Another interesting word-pair in the Simon’s talk was “sacrifice” <-> “gain”. There were two possibilities:
- You sacrifice others in order to get gain to yourself
- You sacrifice yourself in order to get gain to others
Of course it can be thought that the best option would be when no-one’s need to sacrifice anything but everybody gains something. Unfortunately that’s not always possible.
Anyhow, when thinking those two alternatives, and especially the second (the better) one, it reminds me about one improvisation principle: make others shine (even on your own expense). It doesn’t mean you have make yourself a fool, but help others and give your full support to them, even thought it sometime means you have to lose something.
Those of you who have read my earlier posts know I’ve been pondering the importance of humour in organisations. Here the question is: Can humour (fun and playfulness) help to create those necessary feelings, such as trust, and make it easier to let others shine? I bet there is some kind of connections between these things. What do you think? Or is it just previously mentioned inner smile that should be created, without specifically thinking about humour?
Surely establishing trust and sacrificing yourself are easier said than done. However, sadly those things are sometimes not even noticed, thought or cared about in the organisations, or in our daily life. So, I think, the first step, before those actual first steps, is to notice the things and think about them. Then it’s possible to start making them real, in your own life and in your company.